faqs

frequently asked questions

delivery

does two sweet deliver? yes, we do deliver in the richmond area. we need 24 to 48 hours notice for a delivery.  there is a delivery charge attached to the charge of your cupcakes, and is usually between 10-25 dollars, depending on the distance from two sweet.

is there a minimum number of cupcakes i can order for a delivery? yes, you must order a minimum of 4 cupcakes for delivery.

custom orders

how much notice do i need to give two sweet for a custom order? we ask for 24 to 48 hours notice for all custom orders. for large events we ask for a minimum of three weeks notice. feel free to call the shop with further questions.

what are my custom decoration options? we have various holiday, seasonal, and color-themed decorations at two sweet. we can also tint our butter cream icing any color that you’d like. We are more than happy to work with our customers to achieve the exact look they are looking for.

what are my custom flavor options? we can work with you make any flavor combination you’d like. some of the flavors we have done in the past are kentucky bourbon pie, blueberry lemon, strawberry margarita, andes mint, peanut butter banana, apple crumb, and many more. we can also make gluten-free and vegan flavors upon request.

do customer orders have to be prepaid for? yes, all custom order must be prepaid for in advance.  you may either pay over the phone or at two sweet.

boxes

what size boxes do your cupcakes come packaged in? our cupcakes come wrapped individually, in a four box, a six box, or a dozen.

what if i order a large number of cupcakes, but would like to have individual boxes for my guests to take left over treats home in?  that’s great! your first four individual boxes will be free, but any box after that will cost .25 cents.

preorders

do i have to pre-order my cupcakes or are you open for walk-ins? two sweet is open for walk-ins but we strongly encourage our customers to pre-order.

refrigeration

do i need to refrigerate my cupcakes? Because our cupcakes are made with the freshest and finest ingredients, and no preservatives, we recommend that they are consumed within 24 hours.  If you do decide to refrigerate the cupcakes, we recommend bringing them to room temperature before serving.

for any other questions you might have, please call two sweet at 804-360-4284